Last Update: July 7, 2020
For the purposes of EU and United Kingdom data protection laws (“Data Protection Legislation”), GSD is a data controller (i.e., the company that is responsible for and controls the processing of your personal information).
Global Support and Development
455 C St
Washougal, WA 98671
What information do we collect?
We use your personal information to carry out the obligations arising from providing, operating, and improving the Site. This section describes the types and categories of personal information we may collect, and how we may use that information.
Information you provide us directly
We collect personal information that you provide when you enter your information into online forms, such as the ‘contact’ page or otherwise use the Site. We use this personal information in the following ways:
Automatically collected information
When you use our Site, some information is collected automatically and is not provided directly by you. For example, when you access our Site, we automatically collect your browser’s Internet Protocol (IP) address, your browser type, the nature of the device from which you are visiting the Site (e.g., a personal computer or a mobile device), the identifier for any handheld or mobile device that you may be using, the web site that you visited immediately prior to accessing our Site, the actions you take on our Site, and the content, features, and activities that you access and participate in on our Site. We also may collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.
Cookies and Similar Technologies
Collection and processing of sensitive information
The Site does not collect or process ‘sensitive information’ defined as data consisting of racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation. As such, you should not provide any such information as part of any correspondence, or by any other means with your use of the Site.
How do we use personal information?
We use your personal information for the following purposes:
Legal basis for processing in the EU and the United Kingdom
If you are resident in the EU or the United Kingdom, we need to inform you about the legal basis on which we collect and use your personal information. In the EU and the United Kingdom, the purposes for which we process your personal information are:
The legal basis depends on the category of personal data being processed, and the purpose for that processing. The following table indicates each category of personal data we process, and the legal bases we rely on to do so. Where legitimate interest has been used as the legal basis for processing, the specific legitimate interest we use has been described. Please contact us if you need details about the specific legal basis we are relying on to process your personal data where one or more legal bases have been indicated.
|Category of Personal Data||Legal Basis for Processing|
|Contact information and correspondence||Our legitimate interests, namely, responding to your inquiries.|
|Automatically collected information||Our legitimate interests, namely, administering and understanding your usage of the Site.|
When do we share personal information?
Please be aware that if you opt-out of receiving emails from us, it may take up to ten business days for us to process your opt-out request, and you may receive emails from us during that period.
Rights to access
You have the right to access and update the personal information that you have provided to us. If you wish to access or amend any other personal information we hold about you, you may contact us at email@example.com. If you request that we delete your information, we will do so within a reasonable period of time, but we may need to retain some of your personal information in order to satisfy our legal obligations, or where we reasonably believe that we have a legitimate reason to do so.
Links to external sites
The Site may contain links to other websites, products, or services that we do not own or operate. The Site also may contain links to Third-Party Sites such as social networking services. If you choose to visit or use any Third-Party Sites or products or services available on or through such Third-Party Sites, please be aware that this Policy will not apply to your activities or any information you disclose while using those Third-Party Sites or any products or services available on or through such Third-Party Sites. We are not responsible for the privacy practices of these Third-Party Sites or any products or services on or through them. Additionally, please be aware that the Site may contain links to websites and services that we operate but that are governed by different privacy policies. We encourage you to carefully review the privacy policies applicable to any website or service you visit other than the Site before providing any personal information on them.
How long do we keep your personal information for?
Aggregated and anonymized data that no longer identifies the user of the Site is maintained for the purposes necessary to provide the Site.
EU privacy rights
If you are located in the EU, you have the following Data Subject Access Rights with respect to your personal information that we hold:
What is our policy on children?
Children’s safety is important to us, and we encourage parents and guardians to take an active interest in the online activities of their children. Our Site is not directed to users under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without obtaining parental consent. If we learn that we have collected personal information from a child under the age of 13 on our Site, we will delete that information as quickly as possible. If you believe that we may have collected any such personal information on our Site, please notify us at firstname.lastname@example.org.
Where do we store and process your personal information?
California privacy disclosures
California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn’t an industry or legal standard for recognizing or honoring DNT signals, we don’t respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California Customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes, subject to certain exceptions, as defined in California Civil Code Sec. 1798.83. In general, subject to certain exceptions, if the business has made such a disclosure of personal information, upon receipt of a request by a California Customer, the business is required to provide, free of charge, a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed. California Customers may request further information about our compliance with this law by sending an email to email@example.com
How do we secure your personal information?
To help protect your data, we use commercially reasonable steps to protect the data that we collect, including your personal information. The reasonable steps include protecting this data against accidental loss, unauthorized use, disclosure, and restricting access to personal information by our staff. The Site is hosted by a third-party hosting company that we have determined maintains adequate security controls and utilizes TLS encryption for all internet communication with the Site. We also require all staff that administer and develop the Site follow industry-standard controls, including strong passwords, the use of anti-virus and anti-malware software, disk encryption, and other best practices.
We use various 3rd party processors to enable us to provide the Site, and as part of our vendor due-diligence, we review the security controls these processors have in place and ensure they meet industry standards appropriate for the type of data we collect.
You should keep in mind, however, that the Site utilizes software, hardware, and networks, which from time to time require maintenance and experience problems beyond our control. Note that no data transmission over the public internet or encryption method can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information that you provide to us. You transmit information to us at your own risk.
Updates to this Policy